Refund/Return Policy

At Stamp It Notary Services, we are committed to delivering top-notch notary services. While we aim for complete customer satisfaction, we recognize that there may be occasions where our services do not meet your expectations. This policy outlines the conditions under which we can offer a refund or return.

Policy Overview

1. Eligibility for Refunds
Refunds are available under the following circumstances:
• Clerical Errors: If a clerical error occurs on our part (e.g., incorrect date, misspelled name), we will correct the mistake at no additional cost. If a correction is not possible, we will issue a full refund.
• Service Not Rendered: If you paid for a service that was not provided due to our error or inability to perform, we will issue a full refund.

2. Non-Refundable Situations
Due to the nature of notary services, refunds are generally not available in the following scenarios:
• Client Error: Refunds will not be issued if errors result from incorrect or incomplete information provided by the client.
• Change of Mind: Once notarization is completed, refunds are not available due to a change of mind or circumstances.

3. How to Request a Refund
• Contact us within 24 hours of the service date to request a refund.
• Provide a detailed explanation of the issue along with any relevant documentation.
• We will review your request and respond within 2 business days.

4. Refund Processing
• Approved refunds will be processed to the original payment method within 3 business days.
• You will receive notification once your refund has been processed.

5. Limitation of Liability
Our liability for any error is limited to the cost of the service provided.

6. Policy Amendments
This policy may be updated periodically to reflect changes in regulations or business practices.